Why Choose Us?

10 Things We Do Better Than Other IT Firms

  1. Over 15 Years with Engineering Firms and Financial Services: Though we have a number of clients from other industries, majority of our clients are Engineering Firms or Financial Services for over 15 years!!
  2. Security is Paramount: At Redbrick, we follow and enforce Security Best Practices for all our clients, as well as internally. Your Security is only as good as the weakest link in the chain. We educate our team and our clients on cyber security to keep networks safe. AND, we have been doing this for years – keeping our clients' valuable data secure from hackers. We got your back!
  3. One Hand To Shake: We handle all aspects of your IT infrastructure including vendor relationships, hardware and software management for your internet connectivity, website management, maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
  4. A Proven Track Record: Unlike others in our industry, we can prove and show you how we deliver Peace of Mind, Less Downtime, Faster Problem Resolution, Data Protection, Money Savings, Streamlined Communications, and Simplicity in IT management for you.
  5. We Help Solve Your Business Problems: We provide business solutions to business problems. We don’t try to sell you the latest techno gizmo – instead – we listen to your business problem and offer several strategies to resolve the ROOT of the problem.
  6. Clients for over 15 Years With Good Old-Fashioned Customer Service: We work hard to maintain client loyalty and satisfaction. Matter of fact, after over a decade, the very first clients to join us when our doors opened are still clients. – for over 15 years!
  7. No Techno Babble or Geek Speak: Every industry has its own language, and nothing is more intimidating that having someone ‘explain’ things to you with terms and acronyms you have never heard before. You deserve to get answers to your questions in PLAIN ENGLISH. Our technicians will not talk down to you or make you feel stupid because you don’t understand their “geek speak”.
  8. Committed to Quality: We don’t pursue every company that needs IT support. We choose only clients that share our values. Serving a company’s IT and critical network needs is a HUGE responsibility that we take that very seriously. It takes teamwork and a solid commitment to good communication, excellence, and industry best practices to serve a company in an excellent manner. If we cannot succeed in an excellent manner because of value differences – we simply don’t pursue the opportunity.
  9. 100% Satisfaction – Money Back Guarantee: You deserve complete satisfaction with our products and services. We’ll go the extra mile to ensure you are happy, that is our commitment to you. No hassles, no problems.
  10. Direct Microsoft Cloud Silver Partner: We are one of the 3 selected IT Providers for SME in NZ that have been accorded the Direct Microsoft Cloud Silver Partner status, and are recognised by Microsoft for the robust solutions we deploy to our clients.